Welcome to personalisednovels.com. If you visit or shop at personalisednovels.com, you accept these conditions. Please read them carefully.

When you visit personalisednovels.com or send email to us, you are communicating with us electronically and in turn agree to receive communications from us electronically.

Persnonalisednovels.com reserve the right to discontinue the availability of products at any time which may result in an order being cancelled and any payment made being refunded in full.

Personalisednovels.com strive to be as accurate as possible. However personalisednovels.com do not warrant that product descriptions or other content on this site is accurate, complete, reliable, current or error-free. If any product offered by personalisednovels.com is not as described, you sole remedy is to return it to us in an unused condition and a full refund will be given.

Whilst every endeavour is made to ensure that you receive your order in good condition should you however find that your product has been damaged, or his defective, or is not the right order, you have 30 days in which to return your order to us and we will replace it free of charge.

Please contact us to inform us of your wish to return your product.

All returns should sent via a secure delivery method which require a signature upon receipt and sent to the following address:

Personalisednovels.com
P.O. Box 32463
Camps Bay
Cape Town
8005
South Africa

The products remain your responsibility until such time as we have received them.

Please note that this policy applies only to products sold and shipped by personalisednovels.com. This policy does not cover products sold and shipped from third party sellers.

Except where noted otherwise, the prices listed and displayed for products on our website represents the full retail price.

Personalisdednovels.com endeavour to ensure that pricing is at all times accurate, however if we discover an error in our pricing, and that the correct price is higher, we will at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

Please note that prices are quoted in $ and personalisednovels.com cannot be held responsible for any loss due to exchange rate fluctuations.

Orders are processed online and on acceptance of your order personalisednovels.com will debit you with the amount, either by credit card or gift voucher, before the order is shipped to you.

All card payments are processed by PayPal. We do not record or store any debit or credit card details in our database.

This site and all information, content, products (including software) and services are provided by personalisednovels.com on an ‘as is’ and ‘as available’ basis. Personalisednovels.com makes no representations or warranties of any kind, express or implied as to the operation of this site or the information, content, products (including software) or services included on or otherwise made available to you through this site unless otherwise specified in writing. Personalisednovels.com does not warrant that this site; information, content, products (including software) or services included on or otherwise made available to you through this site, their servers; or email sent from personalisednovels.com are free of viruses or other harmful components. Personalisednovels.com will not be liable for any damages of any kind arising from the sue of this site or from any information, content, products (including software) or services included on or otherwise made available to you through this site including, but not limited to direct, indirect, incidental, punitive and consequential damages unless otherwise specified in writing.

Personalisednovels.com will not be liable in any amount for failure to perform any obligation under this agreement should such failure be caused by the occurrence of any unforeseen event beyond reasonable control, including without limitation Internet outages, fir, flood, war or act of God.

All content included on this site including without limitation, text, graphics, logos, images relating to personalisednovels.com and software is the exclusive property of personalisednovels.com. You many only use personalisednovels.com for private and personal non-commercial use, entitling you to view, copy and print portions for the sole purpose of previewing prior to ordering.

Users agree to indemnify us in respect of any claims, cost and expenses arising out of any libellous matter or any infringement of copyright, design or any other proprietary or personal rights contained in items personalised for you.